All lots cupped and approved before release. If your order does not match the lot profile, contact us within 5 business days of delivery at contact@jokoma.coffee . We respond within 3 business days.
LEGAL NOTE: Full policy to be drafted by legal counsel. Key areas: data types, purpose, retention periods, third-party processors (Shopify, logistics partner), user rights, cookie consent, data contact.
Offered at our discretion where a quality claim is substantiated. We do not accept returns for buyer preference.